is it just me or does everyone else that has problems with box get no support and a complete unwillingness to pick up the phone and call me like I have asked repeatedly.
2 weeks into a loss of 2 months of files and Box appears to not have a care in the world and is just happy to email back and forth with hours or days between responses when a phone call could hopefully help.
Beyond disappointed.
Hi @jwr,
Welcome to Box Community, and we’re sorry to hear about the inconvenience.
It indicates that you have already collaborated with one of our team members. Since you have created a new case, please keep an eye out and someone from Box Product Support team will reach out through email.
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