I have recently recorded some videos on my IPhone 13 and when I post to Box, the aspect ratio is off resulting in the picture appearing stretched out. Any suggestions for how to fix this problem? Thank you...
Question
Problem with Videos uploaded to Box recently...
Hi Adrienne,
Welcome to Box Community and glad to assist!
To help fix the issue,
- Is this recurring in every videos you uploaded?
- What if you upload it in your mobile device's browser and not in the Box for iOS app?
- Has it ever worked before?
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