I have a BOX account with my company email account(MS outlook) for external project. Whenever I login, it asks me to enter 6-digit code from authenticator app. I attempted to put the one-time passcode which displayed on my authenticator app, but it doesn't work.
Please resolve the issue. It is my 4th ticket that I raised, but no support or reply has been given. please help. Thanks
Question
Problem with my 2FA authenticator app
Hi Seonju,
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