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Question

Problem while trying to transfer item ownership

  • May 23, 2025
  • 1 reply
  • 26 views

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Hello Team,

I am trying to transfer ownership of folders from one of my box accounts to another and I keep getting this error message: "There was a problem while trying to transfer item ownership to ----". Can you help me resolve this?

1 reply

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Hi there, 

Welcome to Box Community and happy to assist! 

I opened a new case and a member of our team will be in touch. Please keep an eye out. 

Thanks for posting!