I have the editor permission of a folder and want to invite other partners, but after the invitation, the system prompts me "There is a problem with your request, please try to invite the collaborator again", how can I solve it?
Page 1 / 1
Hi there,
Welcome to Box Community and glad to help!
You may check if it's a browser specific issue and please run these troubleshooting steps:
- Please ensure your web browser is the latest version of Chrome, Firefox, Safari, or Edge
- Try clearing your browser's cache. If this does not resolve your issue, please proceed to the next step.
- Verify that you are using one of our recommended operating systems.
- Restart your machine.
Hope it helps!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.