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2024-02-27 11:16:27.107 21572 INFO    MainThread           windows_sync_app_dele Launching Box
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2024-02-27 11:16:27.108 21572 INFO    MainThread           windows_sync_app_dele Calling start_application: _'C:\\Program Files\\Box\\Box\\Box.exe']
2024-02-27 11:16:27.110 21572 INFO    MainThread           windows_sync_app_dele Current memory usage: 104456192 bytes
2024-02-27 11:16:27.118 21572 INFO    MainThread           migration_runner      This is a fresh installation, persist the current migration version: 61
2024-02-27 11:16:27.123 21572 INFO    MainThread           migration_runner      Migration version 61 persisted.
2024-02-27 11:16:27.142 21572 INFO    MainThread           preferences_manager   BOX_HOMEPAGE=None
2024-02-27 11:16:27.142 21572 INFO    MainThread           preferences_manager   COAUTH_WAS_USED=False
2024-02-27 11:16:27.142 21572 INFO    MainThread           preferences_manager   COPYING_OUTGOING_METRICS_DATABASES=False
2024-02-27 11:16:27.142 21572 INFO    MainThread           preferences_manager   CRASH_DETECTOR_ALWAYS_SEND_LOGS=False
2024-02-27 11:16:27.143 21572 INFO    MainThread           preferences_manager   DB_ID=None
2024-02-27 11:16:27.143 21572 INFO    MainThread           preferences_manager   DELAYED_ROOT_FOLDER_SCAN_SCHEDULED=False
2024-02-27 11:16:27.143 21572 INFO    MainThread           preferences_manager   DISPLAY_USER_NAME=None
2024-02-27 11:16:27.143 21572 INFO    MainThread           preferences_manager   ENABLE_AJAX=False
2024-02-27 11:16:27.143 21572 INFO    MainThread           preferences_manager   ENABLE_BOXCANVAS=False
2024-02-27 11:16:27.144 21572 INFO    MainThread           preferences_manager   ENABLE_MFO=False
2024-02-27 11:16:27.144 21572 INFO    MainThread           preferences_manager   ENTERPRISE_ID=None
2024-02-27 11:16:27.144 21572 INFO    MainThread           preferences_manager   ENTERPRISE_NAME=None
2024-02-27 11:16:27.144 21572 INFO    MainThread           preferences_manager   FIRST_RUN=False
2024-02-27 11:16:27.144 21572 INFO    MainThread           preferences_manager   FIRST_TIME_LOGIN_DATE=None
2024-02-27 11:16:27.145 21572 INFO    MainThread           preferences_manager   LAST_SQL_CHECK={'sync.db': 738943}
2024-02-27 11:16:27.145 21572 INFO    MainThread           preferences_manager   LOGIN_NAME=None
2024-02-27 11:16:27.145 21572 INFO    MainThread           preferences_manager   PREVIOUSLY_USED_FPE=False
2024-02-27 11:16:27.145 21572 INFO    MainThread           preferences_manager   PREVIOUS_USER_LOGIN_NAME=None
2024-02-27 11:16:27.146 21572 INFO    MainThread           preferences_manager   STARTUP_COMPLETED_CLEANLY=True
2024-02-27 11:16:27.146 21572 INFO    MainThread           preferences_manager   SYNC4_FILES=None
2024-02-27 11:16:27.146 21572 INFO    MainThread           preferences_manager   SYNC_DIRECTORY_PATH=None
2024-02-27 11:16:27.146 21572 INFO    MainThread           preferences_manager   USER_ID=None
2024-02-27 11:16:27.147 21572 INFO    MainThread           preferences_manager   USER_IS_CURRENTLY_LOGGED_IN=False
2024-02-27 11:16:27.147 21572 INFO    MainThread           preferences_manager   WOPI_BASE_URL=None
2024-02-27 11:16:27.147 21572 INFO    MainThread           preferences_manager   WOPI_OWNER_IDS=None
2024-02-27 11:16:27.147 21572 INFO    MainThread           preferences_manager   WOPI_SERVICE_ID=None
2024-02-27 11:16:27.147 21572 INFO    MainThread           preferences_manager   Set system pref: STARTUP_COMPLETED_CLEANLY=False
2024-02-27 11:16:27.193 21572 INFO    MainThread           log_utils             Version 2.37.142, sha1 ; Windows/10.0.19045 Intel64 Family 6 Model 142 Stepping 12, GenuineIntel/64bit
2024-02-27 11:16:27.194 21572 INFO    MainThread           log_utils             Locale: ('en_US', 'cp1252')
2024-02-27 11:16:27.194 21572 INFO    MainThread           log_utils             TZ: SE Asia Standard Time (UTC+07:00)
2024-02-27 11:16:27.195 21572 INFO    MainThread           log_utils             Python v3.10.10
2024-02-27 11:16:27.195 21572 INFO    MainThread           log_utils             SSL: OpenSSL 1.1.1s  1 Nov 2022
2024-02-27 11:16:27.195 21572 INFO    MainThread           log_utils             User-Agent: Box/2.37.142;Windows/10.0.19045;Intel64 Family 6 Model 142 Stepping 12, GenuineIntel/64bit
2024-02-27 11:16:27.201 21572 INFO    MainThread           diagnostic_collector  C:\Users\tho78711\AppData\Local\Box\Box\data\last_migration_version: {'inode': 72902018968115410, 'size': 2, 'st_ctime': '2024-02-27 11:16:27', 'st_mtime': '2024-02-27 11:16:27', 'is_directory': False, 'attributes': set()}
2024-02-27 11:16:27.202 21572 INFO    MainThread           diagnostic_collector  C:\Users\tho78711\AppData\Local\Box\Box\data\metrics.db: {'inode': 7036874417823218, 'size': 3072, 'st_ctime': '2024-02-27 11:16:27', 'st_mtime': '2024-02-27 11:16:27', 'is_directory': False, 'attributes': set()}
2024-02-27 11:16:27.204 21572 INFO    MainThread           diagnostic_collector  C:\Users\tho78711\AppData\Local\Box\Box\data\sync.db: {'inode': 32088147345070293, 'size': 1024, 'st_ctime': '2024-02-27 11:16:27', 'st_mtime': '2024-02-27 11:16:27', 'is_directory': False, 'attributes': set()}
2024-02-27 11:16:27.205 21572 INFO    MainThread           diagnostic_collector  C:\Users\tho78711\AppData\Local\Box\Box\data\sync.db-wal: {'inode': 265993852991625468, 'size': 3176, 'st_ctime': '2024-02-27 11:16:27', 'st_mtime': '2024-02-27 11:16:27', 'is_directory': False, 'attributes': set()}
2024-02-27 11:16:27.206 21572 INFO    MainThread           preferences_manager   BOX_HOMEPAGE=None
2024-02-27 11:16:27.206 21572 INFO    MainThread           preferences_manager   COAUTH_WAS_USED=False
2024-02-27 11:16:27.207 21572 INFO    MainThread           preferences_manager   COPYING_OUTGOING_METRICS_DATABASES=False
2024-02-27 11:16:27.207 21572 INFO    MainThread           preferences_manager   CRASH_DETECTOR_ALWAYS_SEND_LOGS=False
2024-02-27 11:16:27.207 21572 INFO    MainThread           preferences_manager   DB_ID=None
2024-02-27 11:16:27.207 21572 INFO    MainThread           preferences_manager   DELAYED_ROOT_FOLDER_SCAN_SCHEDULED=False
2024-02-27 11:16:27.208 21572 INFO    MainThread           preferences_manager   DISPLAY_USER_NAME=None
2024-02-27 11:16:27.208 21572 INFO    MainThread           preferences_manager   ENABLE_AJAX=False
2024-02-27 11:16:27.208 21572 INFO    MainThread           preferences_manager   ENABLE_BOXCANVAS=False
2024-02-27 11:16:27.209 21572 INFO    MainThread           preferences_manager   ENABLE_MFO=False
2024-02-27 11:16:27.209 21572 INFO    MainThread           preferences_manager   ENTERPRISE_ID=None
2024-02-27 11:16:27.209 21572 INFO    MainThread           preferences_manager   ENTERPRISE_NAME=None
2024-02-27 11:16:27.209 21572 INFO    MainThread           preferences_manager   FIRST_RUN=False
2024-02-27 11:16:27.210 21572 INFO    MainThread           preferences_manager   FIRST_TIME_LOGIN_DATE=None
2024-02-27 11:16:27.210 21572 INFO    MainThread           preferences_manager   LAST_SQL_CHECK={'sync.db': 738943}
2024-02-27 11:16:27.210 21572 INFO    MainThread           preferences_manager   LOGIN_NAME=None
2024-02-27 11:16:27.210 21572 INFO    MainThread           preferences_manager   PREVIOUSLY_USED_FPE=False
2024-02-27 11:16:27.211 21572 INFO    MainThread           preferences_manager   PREVIOUS_USER_LOGIN_NAME=None
2024-02-27 11:16:27.211 21572 INFO    MainThread           preferences_manager   STARTUP_COMPLETED_CLEANLY=False
2024-02-27 11:16:27.211 21572 INFO    MainThread           preferences_manager   SYNC4_FILES=None
2024-02-27 11:16:27.212 21572 INFO    MainThread           preferences_manager   SYNC_DIRECTORY_PATH=None
2024-02-27 11:16:27.212 21572 INFO    MainThread           preferences_manager   USER_ID=None
2024-02-27 11:16:27.212 21572 INFO    MainThread           preferences_manager   USER_IS_CURRENTLY_LOGGED_IN=False
2024-02-27 11:16:27.213 21572 INFO    MainThread           preferences_manager   WOPI_BASE_URL=None
2024-02-27 11:16:27.213 21572 INFO    MainThread           preferences_manager   WOPI_OWNER_IDS=None
2024-02-27 11:16:27.214 21572 INFO    MainThread           preferences_manager   WOPI_SERVICE_ID=None
2024-02-27 11:16:27.215 21572 INFO    MainThread           diagnostic_collector  Registry Key SOFTWARE\Box\Box has values :('InstallID', '26b6388f-7349-4a67-a765-b33c6c43eec2', 1), ('AutoUpdateTrack', 'enterprise', 1), ('CustomBoxLocation', 'C:\\', 1), ('ShellExtLibraryPath32', 'C:\\Program Files\\Box\\Box\\BoxShellExt32-2.37.142.dll', 1), ('ShellExtLibraryPath', 'C:\\Program Files\\Box\\Box\\BoxShellExt-2.37.142.dll', 1), ('Version', '2.37.142', 1), ('InstallPath', 'C:\\Program Files\\Box\\Box\\', 1), ('AutoUpdateCrashed', 1, 4), ('AutoUpdateRolloutID', 19, 4), ('AutoUpdateLastDownloadedVersion', '2.38.165', 1)]
2024-02-27 11:16:27.216 21572 INFO    MainThread           diagnostic_collector  Registry Key SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers has subkeys B'     OneDrive1', '     OneDrive2', '     OneDrive3', '     OneDrive4', '     OneDrive5', '     OneDrive6', '     OneDrive7', '    BoxAvailableOffline', '    BoxLocked', '    BoxLockedByOther', '    BoxProblem', '    BoxSynced', '    BoxSyncing', '    BoxWCollabLock', '  OptaneIconOverlay', '  Tortoise1Normal', '  Tortoise2Modified', '  Tortoise3Conflict', '  Tortoise4Locked', '  Tortoise5ReadOnly', '  Tortoise6Deleted', '  Tortoise7Added', '  Tortoise8Ignored', '  Tortoise9Unversioned', 'EnhancedStorageShell', 'Offline Files']
2024-02-27 11:16:27.220 21572 INFO    MainThread           diagnostic_collector  Box.Desktop.UpdateService.exe v2.37.142.0
2024-02-27 11:16:27.221 21572 INFO    MainThread           diagnostic_collector  Box.exe v2.37.142.0
2024-02-27 11:16:27.224 21572 INFO    MainThread           diagnostic_collector  Box.Updater.Common.dll v2.37.142.0
2024-02-27 11:16:27.227 21572 INFO    MainThread           diagnostic_collector  BoxShellExt-2.37.142.dll v2.37.142.0
2024-02-27 11:16:27.280 21572 INFO    MainThread           diagnostic_collector  BoxShellExt32-2.37.142.dll v2.37.142.0
2024-02-27 11:16:27.281 21572 INFO    MainThread           diagnostic_collector  BoxShellExtShim-2.37.142.dll v2.37.142.0
2024-02-27 11:16:27.310 21572 INFO    MainThread           diagnostic_collector  BoxShellExtShim32-2.37.142.dll v2.37.142.0
2024-02-27 11:16:27.329 21572 INFO    MainThread           diagnostic_collector  Box_console_logging_enabled.exe v2.37.142.0
2024-02-27 11:16:27.338 21572 INFO    MainThread           diagnostic_collector  InstallerHelper.exe v2.37.142.0
2024-02-27 11:16:27.339 21572 INFO    MainThread           diagnostic_collector  libcrypto-1_1.dll v1.1.1.19
2024-02-27 11:16:27.339 21572 INFO    MainThread           diagnostic_collector  libffi-7.dll vunknown
2024-02-27 11:16:27.340 21572 INFO    MainThread           diagnostic_collector  libssl-1_1.dll v1.1.1.19
2024-02-27 11:16:27.341 21572 INFO    MainThread           diagnostic_collector  Logger.dll v2.37.142.0
2024-02-27 11:16:27.342 21572 INFO    MainThread           diagnostic_collector  MetricsCollector.dll v2.37.142.0
2024-02-27 11:16:27.365 21572 INFO    MainThread           diagnostic_collector  PostureCheck.dll v2.37.142.0
2024-02-27 11:16:27.365 21572 INFO    MainThread           diagnostic_collector  python3.dll v3.10.10150.1013
2024-02-27 11:16:27.366 21572 INFO    MainThread           diagnostic_collector  python310.dll v3.10.10150.1013
2024-02-27 11:16:27.366 21572 INFO    MainThread           diagnostic_collector  pythoncom310.dll v3.10.305.0
2024-02-27 11:16:27.366 21572 INFO    MainThread           diagnostic_collector  pywintypes310.dll v3.10.305.0
2024-02-27 11:16:27.366 21572 INFO    MainThread           diagnostic_collector  sqlite3.dll vunknown
2024-02-27 11:16:27.367 21572 INFO    MainThread           diagnostic_collector  VCRUNTIME140.dll v14.29.30139.0
2024-02-27 11:16:27.386 21572 INFO    MainThread           diagnostic_collector  WixToolset.Dtf.WindowsInstaller.dll v4.0.1.0
2024-02-27 11:16:27.407 21572 INFO    MainThread           diagnostic_collector  BoxPrompt.exe v2.37.142.0
2024-02-27 11:16:27.425 21572 INFO    MainThread           diagnostic_collector  BoxUI.exe v2.37.142.0
2024-02-27 11:16:27.438 21572 INFO    MainThread           diagnostic_collector  CommandLine.dll v1.9.71.2
2024-02-27 11:16:27.459 21572 INFO    MainThread           diagnostic_collector  Microsoft.Web.WebView2.Core.dll v1.0.1054.31
2024-02-27 11:16:27.472 21572 INFO    MainThread           diagnostic_collector  Microsoft.Web.WebView2.WinForms.dll v1.0.1054.31
2024-02-27 11:16:27.484 21572 INFO    MainThread           diagnostic_collector  Microsoft.Web.WebView2.Wpf.dll v1.0.1054.31
2024-02-27 11:16:27.500 21572 INFO    MainThread           diagnostic_collector  SyncUIIPC.dll v2.37.142.0
2024-02-27 11:16:27.515 21572 INFO    MainThread           diagnostic_collector  Thrift45.dll v0.12.0.1
2024-02-27 11:16:27.524 21572 INFO    MainThread           diagnostic_collector  Utilities.dll v2.37.142.0
2024-02-27 11:16:27.525 21572 INFO    MainThread           diagnostic_collector  Registry Key SOFTWARE\Microsoft\Windows\CurrentVersion\Run has values ('SecurityHealth', '%windir%\\system32\\SecurityHealthSystray.exe', 2), ('RtkAudUService', '"C:\\Windows\\System32\\DriverStore\\FileRepository\\realtekservice.inf_amd64_d112d8236d7f1b57\\RtkAudUService64.exe" -background', 1), ('WavesSvc', '"C:\\Windows\\System32\\DriverStore\\FileRepository\\wavesapo9de.inf_amd64_c6bfc5767fc0181c\\WavesSvc64.exe" -Jack', 1), ('tvncontrol', '"C:\\Program Files\\TightVNC\\tvnserver.exe" -controlservice -slave', 1), ('GlobalProtect', '"C:\\Program Files\\Palo Alto Networks\\GlobalProtect\\PanGPA.exe"', 1), ('Box', '"C:\\Program Files\\Box\\Box\\Box.exe"', 1)]
2024-02-27 11:16:27.526 21572 INFO    MainThread           diagnostic_collector  Registry Key CLSID\{F178C11B-B6C5-4D71-B528-64381D2024FC}\InProcServer32 has values n('ThreadingModel', 'Apartment', 1), ('', 'C:\\Program Files\\Box\\Box\\BoxShellExtShim-2.37.142.dll', 1)]
2024-02-27 11:16:27.527 21572 INFO    MainThread           diagnostic_collector  Registry Key CLSID\{345B91D6-935F-4773-9926-210C335241F9}\InProcServer32 has values i('ThreadingModel', 'Apartment', 1), ('', 'C:\\Program Files\\Box\\Box\\BoxShellExtShim-2.37.142.dll', 1)]
2024-02-27 11:16:27.527 21572 INFO    MainThread           diagnostic_collector  Session ID: 1
2024-02-27 11:16:27.547 21572 INFO    MainThread           diagnostic_collector  Existing Box processes: P'Box.exe']
2024-02-27 11:16:27.548 21572 INFO    MainThread           diagnostic_collector  Existing Box pipes with prefix "Box.": ]
2024-02-27 11:16:27.548 21572 INFO    MainThread           sync_app              Running in configuration runmode: None
2024-02-27 11:16:27.576 21572 INFO    MainThread           ca_cert               Installed ca cert sys path and status: C:\Program Files\Box\Box\certifi\cacert.pem, True.
2024-02-27 11:16:27.628 21572 INFO    MainThread           ca_cert               Found 24 invalid certificate(s)
2024-02-27 11:16:27.639 21572 INFO    MainThread           base_device_id_genera Generated new device id, e50f3e55-8384-4c51-a856-29b84937177c
2024-02-27 11:16:27.658 21572 INFO    MetricsScheduler     preferences_manager   Add DB pref: COPYING_OUTGOING_METRICS_DATABASES=1
2024-02-27 11:16:27.663 21572 INFO    MainThread           remote_feature_flip2  feature AjaxUi=True
2024-02-27 11:16:27.663 21572 INFO    MainThread           remote_feature_flip2  feature ShowCoauthOnboarding=True
2024-02-27 11:16:27.664 21572 INFO    MainThread           remote_feature_flip2  feature DocumentThumbnails=True
2024-02-27 11:16:27.665 21572 INFO    MainThread           remote_feature_flip2  feature ChunkedUploads=True
2024-02-27 11:16:27.665 21572 INFO    MainThread           remote_feature_flip2  feature FPEThumbnails=False
2024-02-27 11:16:27.666 21572 INFO    MainThread           remote_feature_flip2  feature ManualRefresh=True
2024-02-27 11:16:27.667 21572 INFO    MainThread           remote_feature_flip2  feature LoginWithExternalBrowser=True
2024-02-27 11:16:27.668 21572 INFO    MainThread           remote_feature_flip2  feature CheckToolsByConnecting=True
2024-02-27 11:16:27.669 21572 INFO    MainThread           remote_feature_flip2  feature ReuploaderDetectionEnabled=False
2024-02-27 11:16:27.670 21572 INFO    MainThread           remote_feature_flip2  feature AggressiveReuploaderDetectionEnabled=False
2024-02-27 11:16:27.670 21572 INFO    MainThread           remote_feature_flip2  feature DeletionGapReuploaderDetectionEnabled=False
2024-02-27 11:16:27.671 21572 INFO    MainThread           remote_feature_flip2  feature ReuploaderDetectionEnabledAllUsers=False
2024-02-27 11:16:27.672 21572 INFO    MainThread           remote_feature_flip2  feature AggressiveReuploaderDetectionEnabledAllUsers=False
2024-02-27 11:16:27.672 21572 INFO    MainThread           remote_feature_flip2  feature DeletionGapReuploaderDetectionEnabledAllUsers=False
2024-02-27 11:16:27.672 21572 INFO    MainThread           remote_feature_flip2  feature DBMismatchDetectionEnabled=False
2024-02-27 11:16:27.673 21572 INFO    MainThread           remote_feature_flip2  feature OpenBoxcanvasWithCanvasApp=False
2024-02-27 11:16:27.673 21572 INFO    MainThread           remote_feature_flip2  feature StreemParentProcessLoggingEnabled=True
2024-02-27 11:16:27.674 21572 INFO    MainThread           remote_feature_flip2  feature ThumbnailsInMacSearchUIEnabled=False
2024-02-27 11:16:27.674 21572 INFO    MainThread           remote_feature_flip2  feature EnableConnectionPoolIdleTimeout=True
2024-02-27 11:16:27.675 21572 INFO    MainThread           remote_feature_flip2  feature CombineRootScansForMoveUnknownItem10Minutes=True
2024-02-27 11:16:27.675 21572 INFO    MainThread           remote_feature_flip2  feature CombineRootScansForMoveUnknownItem30Minutes=True
2024-02-27 11:16:27.676 21572 INFO    MainThread           remote_feature_flip2  feature CombineRootScansForMoveUnknownItem60Minutes=True
2024-02-27 11:16:27.676 21572 INFO    MainThread           remote_feature_flip2  feature CoauthFileUpdateEnhancementsEnabled=True
2024-02-27 11:16:27.677 21572 INFO    MainThread           remote_feature_flip2  feature FpeSilentAutoUpdaterEnabled=False
2024-02-27 11:16:27.677 21572 INFO    MainThread           remote_feature_flip2  feature SkipItemMissingFetchesForPrefetchEnabled=True
2024-02-27 11:16:27.678 21572 INFO    MainThread           remote_feature_flip2  feature ClickableNotificationsEnabled=False
2024-02-27 11:16:27.678 21572 INFO    MainThread           remote_feature_flip2  feature MacOS14FileproviderdWorkaroundEnabled=False
2024-02-27 11:16:27.708 21572 INFO    MainThread           windows_sync_app_dele About to start windows sync application run loop...
2024-02-27 11:16:28.065 21572 INFO    SyncAppThread        sync_app              SyncApp is starting up.
2024-02-27 11:16:28.069 21572 INFO    SyncAppThread        syncui_ipc            starting sync ui process
2024-02-27 11:16:28.070 21572 INFO    SyncUIRequestServer  ui_request_server     Starting the UIRequestServer
2024-02-27 11:16:28.070 21572 INFO    SyncAppThread        syncui_ipc            launching UI with args: r'C:\\Program Files\\Box\\Box\\ui\\BoxUI.exe', '--product-name', 'Box']
2024-02-27 11:16:28.537 21572 INFO    SyncAppThread        sync_app              Waiting for UI to be ready to accept IPCs from Engine
2024-02-27 11:16:28.989 21572 INFO    sendMetric_backgroun ui_requests_handler   <IPC Call: sendMetric('MainWindowViewModel.cs', 'native_ui_search_tab_visible_duration', 1, 0, {}) -> ?>
2024-02-27 11:16:28.990 21572 INFO    sendMetric_backgroun ui_requests_handler   <IPC Call: sendMetric('MainWindowViewModel.cs', 'native_ui_search_tab_visible_duration', 1, 0, {}) -> None>
2024-02-27 11:16:30.903 21572 INFO    SyncUIRequestServer  ui_requests_handler   <IPC Call: processId() -> ?>
2024-02-27 11:16:30.903 21572 INFO    SyncUIRequestServer  ui_requests_handler   <IPC Call: processId() -> 21572>
2024-02-27 11:16:30.909 21572 INFO    sendMetric_backgroun ui_requests_handler   <Skipped logging 2 calls to sendMetric>
2024-02-27 11:16:30.910 21572 INFO    sendMetric_backgroun ui_requests_handler   <IPC Call: sendMetric('MainWindowViewModel.cs', 'update_on_launch', 0, 1, {}) -> ?>
2024-02-27 11:16:30.911 21572 INFO    sendMetric_backgroun ui_requests_handler   <IPC Call: sendMetric('MainWindowViewModel.cs', 'update_on_launch', 0, 1, {}) -> None>
2024-02-27 11:16:30.914 21572 INFO    uiReady_background_t ui_requests_handler   <IPC Call: uiReady(True,) -> ?>
2024-02-27 11:16:30.915 21572 INFO    uiReady_background_t ui_requests_handler   <IPC Call: uiReady(True,) -> None>
2024-02-27 11:16:30.915 21572 INFO    SyncAppThread        sync_app              UI has requested shutdown for update
2024-02-27 11:16:30.915 21572 INFO    SyncAppThread        sync_app              Shutting down engine so UI can request an update
2024-02-27 11:16:30.915 21572 INFO    SyncAppThread        sync_app              SyncApp is shutting down.
2024-02-27 11:16:30.915 21572 INFO    SyncAppThread        preferences_manager   Set system pref: STARTUP_COMPLETED_CLEANLY=True
2024-02-27 11:16:30.966 21572 INFO    CleanupServices      sync_app              Cleaning up application services...
2024-02-27 11:16:30.968 21572 INFO    MetricsScheduler     metrics_scheduler     Shutting down...  No more metrics will be sent to Box until sync is restarted.
2024-02-27 11:16:30.969 21572 INFO    CleanupServices      metrics_collector     Metrics collector is no longer sending remote logs to the server
2024-02-27 11:16:30.969 21572 INFO    CleanupServices      sync_app              ...Finished cleaning up application services
2024-02-27 11:16:30.969 21572 INFO    SyncAppThread        sync_app_terminator   Terminating Sync App Delegate.  Goodbye.

Hi Chada,


Welcome to Box Community and glad to assist!


I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 


Thanks for posting!


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