My husband and I have the same problem. Billing day is here and we cannot update de payment method. We tried 3 different Visa cards and we receive the same errors. Each of us made a case but there is no resolution yet even though the priority is urgent. What can we do? Please someone help us!
Question
Problem adding new card
Hi
Welcome to Box Community, and we will assist change your card.
It indicates that you have already collaborated with one of our team members, and please keep an eye out. Our member’s already working on your case and we will reach out to you as soon as possible.
Thanks for posting, and we hope that it get sorted out very soon!
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