I cannot change my email in my account. It keeps throwing up an error.
There was a problem updating your primary email.
I cannot update primary.
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Hi
Welcome to Box Community, and we’re here to assist you with updating your email address!
For more context, could you attach a screeshot of your error while changing your email address?
We look forward to your reply!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.