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Previous upload links after setting up a custom subdomain

  • May 23, 2025
  • 1 reply
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I have a question about setting up a custom subdomain. Before setting up the custom subdomain, I created multiple shared links and upload links. For example, a link like https://app.box.com/f/9ea***************. When I set up a custom subdomain, will the already set up links like https://app.box.com/f/9ea*************** become unusable?

1 reply

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Hi Ayako, 

Welcome to Box Community and glad to help! 

Yes, it's true that changing your subdomain will break all your current shared links. 

Thanks for posting!