Skip to main content
Question

Previous Box files are now missing

  • May 23, 2025
  • 1 reply
  • 61 views
Forum|alt.badge.img

I had box sync and then downloaded Box Drive. When I upgraded, all of my files went missing.... why is there no technical support number to call?

    1 reply

    Forum|alt.badge.img

    Hi Shawn, 

    Welcome to Box Community and glad to assist!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

    Terms of ServiceAccessibility statement