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Question

Previous Box files are now missing

  • May 23, 2025
  • 1 reply
  • 8 views

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I had box sync and then downloaded Box Drive. When I upgraded, all of my files went missing.... why is there no technical support number to call?

1 reply

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Hi Shawn, 

Welcome to Box Community and glad to assist!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!