My previewer-only users do not have the Box option to search within a document (PDF) when accessing through a desktop browser. They are able to access it via the mobile app and I have the feature regardless of how I access the document. Is there something I can change to make it available to them in a web browser? The native browser search is not adequate for searching.
Question
Previewers are not shown Box document search tool
Hi CCS,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team can help look into and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you.
Kindly check your email for details and updates!
Best Regards,
Translate
Sign up
Already have an account? Login
Community access is available only with a Box Account.
Sign in with your Box AccountSign in to the Box Community
Community access is available only with a Box Account.
Sign in with your Box AccountEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.