Hi I am new to box but I am having trouble with the file preview options. It only works for some files and not others is there a setting that I need to change.
Thank you
Question
Preview works for only some files on my box account
Hi there,
Welcome to the Box Community!
For me to check, may I please have the following:
- Screenshot of what it looks like when you access the file?
- Are you the owner of the file you're trying to preview?
- Does it happen to all the file type?
Looking forward in assisting you.
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