Skip to main content
Question

Preview does not load and file(s) cannot be downloaded

  • May 27, 2025
  • 1 reply
  • 83 views
C
Forum|alt.badge.img

I'm unable to access and/or download any of the files on my Box account. 

    1 reply

    C
    Forum|alt.badge.img

    Hi Megan, 

    Welcome to Box Community and glad to help!

    It seems that your folders are all shared folders. Can you verify  your permission in those folders? 

    Thanks for posting! 

    Terms of ServiceAccessibility statement