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Question

preventing me from uploading any more files

  • May 27, 2025
  • 1 reply
  • 7 views

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I'm experiencing an issue where Box is showing that I’m using more storage space than I actually am. As a result, it’s preventing me from uploading any more files, even though I haven’t reached the limit. Is there ed fin a script or solution to resolve this discrepancy? 

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Jane, 

Welcome to Box Community and glad to assist! 

Upon checking, you don't own a folder and there's no collaborated folders. Where did you get the storage error?

We'd love to further assist!