I'm experiencing an issue where Box is showing that I’m using more storage space than I actually am. As a result, it’s preventing me from uploading any more files, even though I haven’t reached the limit. Is there ed fin a script or solution to resolve this discrepancy?
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Hi Jane,
Welcome to Box Community and glad to assist!
Upon checking, you don't own a folder and there's no collaborated folders. Where did you get the storage error?
We'd love to further assist!
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