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Question

Prevent MSG format file to upload

  • May 22, 2025
  • 1 reply
  • 31 views

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Hi,

Our Salesforce org integrated with Box. We need to prevent any outlook email attachment (MSG format) to upload in Salesforce.

How we can achieve this ? Is this some configuration need to be change in Box side ? Appreciate your feedback.

 

 

 

1 reply

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Hi Morshed Al, 

Welcome to the Box Community! 

This would be something our Support team would like to investigate with you and may require specific account information.  

It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.Thanks for your patience and please comeback and let us know how it goes!

Best,