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When I want to drag my files from my local computer to box -through my box finder - a message like ‘Prepare to move’ appear and never leave. The file is not moved and I have to stop the ‘downloading’ pop up window as it’s not progressing. 

 

Any idea why? 

 

Many thanks!

Hi ​@Juliette1801

Welcome to Box Community and we’d love to help moving your files from your local folder to Box! 

I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. 

Please keep an eye out and we will be in touch. 

 

Thanks for posting, and we hope to get this sorted very soon! 


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