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Practice Panther intergration

  • May 23, 2025
  • 2 replies
  • 7 views

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Just tried to upload files from practice panther and I got a message that said I need to re-sync.  Totally lost.  Can anyone help?

 

Thanks

2 replies

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  • Author
  • Box Employee
  • 34740 replies
  • May 23, 2025

Hi Peter,

Welcome to the Box Community! I'm happy to help.

In this case, I can suggest a clean uninstall/reinstall of Box Sync, after which you can attempt a clean association with Practice Panther once more. Unfortunately, this will require you to sync all your content back down to your desktop. 

Practice Panther is a third party app. We don't have much visibility into their application so I would recommend reaching out to their support: https://support.practicepanther.com/

Best,


  • New Participant
  • 2 replies
  • November 10, 2025

I have been using Practice Panther for several years and I have found if I press the “open file” button before my files have completed loaded the images in PP’s file tab, it will tell me I have to download Box Tools.  After doing that 16 or 17 times, I finally figured out to just wait the extra 2 seconds!