I use Box Sync and am wondering if it is the cause of this error I get when using PPT for Mac. When I "Save As" for a copy, that file is corrupt and cannot be opened. Powerpoint tries to fix it but then says: Sorry, PowerPoint can't read ^0.
The only way I can get my content back is to open it with Keynote and then export to a PPT file again (some design content is lost in translation). This has happened 5 times to me over a period of a few months.
Question
PPT Mac: File Was Changed Externally error message
Hi Staci,
Welcome to the Box Community, I'm happy to help!
This is something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
All the best,
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