I've been messing with a couple of PPTX files, and I cannot seem to get them to open in the Online format; only the Desktop app seems to work. I tried creating a PowerPoint in Box, but it redirected me to the Desktop app, and when I saved it (a place PowerPoint deck), I still could not open it via Box's Online option.
Has anyone else experienced this lately?
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We are also experiencing this exact same issue as well. Please assist Box Support.
YES!
Box acknowledged this issue on their status page this morning
https://status.box.com/incidents/9xtvbwvzssww
Hi Evan,
Welcome to Box Community!
We appreciate you raising this issue to us, and our engineering team is currently aware of this situation. While they are working on a fix for this issue, please subscribe to our updates here status.box.com for more information on our team's progress.
Appreciate your patience and thanks for your help!
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