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Powerpoint not saving, error message

  • June 12, 2025
  • 1 reply
  • 31 views

I am getting this error message when I try to work on a powerpoint online through Box:

Essentially, it doesn’t save what I’m working on (continuous problem) and then occasionally this error message comes up. I would really prefer to talk to someone about this, but posting here in case there’s an easy solution. I didn’t find any in the forums.

 

1 reply

Rona Box
  • Community Manager
  • June 13, 2025

Hi ​@newigman

Welcome to Box Community and we’re glad to assist! 

 

I’ll be creating a new case and someone from Box Product Support team will reach out to you through email. 

Please keep an eye out and we will be in touch. 

 

We look forward in getting this sorted out very soon!