Hello,
I am trying to build a Power Automate flow that does the following:
- When an email arrives with attachments,
- Create a new folder in Box using the email subject as the folder name,
- Upload all attachments from the email into that newly created folder.
However, when the flow runs, the "Create File" or "Create Folder" action fails with the following error:
Only admins can create folders in the root due to enterprise security settings
clientRequestId: 53ecd43c-8126-495e-be9e-b2d50d1121fc
Here is what I have tried so far:
- Specified a subfolder instead of the root folder (using both folder path and folder ID).
- Re-authenticated the Box connection in Power Automate.
- Confirmed that my Box account has full permissions (Editor) on the target folder.
- Verified that I can create folders and upload files directly in the Box web interface without any issues.
Question:
- Why does this error occur even when I am not targeting the root folder?
- Is there any additional configuration required for the Box connector or OAuth scopes?
- How can I successfully create a folder (based on email subject) and upload multiple attachments into it using Power Automate?
Thank you for your help!