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Question

Please update storage used

  • May 23, 2025
  • 2 replies
  • 59 views
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My storage box is showing 6.7 GB of 10.0 GB used however I have NO files being stored. Could you run the script to correct my used storage amount?

    2 replies

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    Yes Me2 Please Fix It.. I Deleted Alot Of Files and Still Is The Same Size.

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    Hi Audrenia,

    Welcome to Box Community and glad to help! 

    Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

    Hope it helps! 

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