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Question

Please tell me how to fix "used space" error

  • May 22, 2025
  • 2 replies
  • 5 views

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I have deleted all files in my box account, but Box reports that I have 1GB in use.

How can I fix it? How can you fix it? Can a script be run on my account?

2 replies

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Hi there,

Welcome to the Box Community, I'm happy to help!

I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

Feel free to write back in if you have any questions for me!

Best regards,


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Thank you so much. Have a great day.