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Question

Please run whatever script it is that you need to run to reset the box storage limit.

  • May 27, 2025
  • 1 reply
  • 7 views

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my storage limit is stuck, incorrect. website says im at max storage wher desktop app says i only have 1.6 gig used.

 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Carlos,

Welcome to Box Community and glad to assist!

We'll be needing more details to investigate and I've opened a new case. A member from Box Support will be in touch and please keep an eye out. 

Thanks for posting!