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Question

Please run the script to recount my storage count

  • October 14, 2026
  • 1 reply
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Hi Box Support team,My account currently displays 18.6 GB used out of 10.0 GB, but my folders and Trash are completely empty. It seems like a storage synchronization glitch.Could you please help me run the backend script to recount and reset the storage usage for my account?Thank you very much!

1 reply

  • New Member
  • October 14, 2026

+1

I too am interested in finding out how this works as I am experiencing the same issue.

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