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Question

Please run the script

  • May 23, 2025
  • 2 replies
  • 8 views

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Usage count is wrong in my accout.  I've read the article "Storage Usage Or File Count In My Account Is Incorrect".  Please run the script to fix the problem.

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Chikako, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!


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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Thank you very much for your help.  the usage count was fixed!