Hello Box support,
My account is displayed as near storage limit even though I've removed enough of the files to get it down to 40.7 the server shows it as 49. I understand there's a script to correct this, so please run it for my account.
Thank you very much! I hope you have a great day.
Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
Thank you Rona!
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