This request is in line with this post: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
I have recently deleted multiple files from my account and the storage used is showing incorrectly. I would be most obliged if the requisite script can be run.
Many thanks.
Same issue here. I'm showing gigabytes and have only a few megabytes or nothing in several of the folders. I also can't clear my recent file list and am wondering if the script might fix that, too.
Hi there,
Welcome to Box Community and glad to help!
We have corrected your account storage on both of your accounts (R Joyner's included) , to verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
