Dear Box Support,
Hello. Can you please run the script on my account that gets an updated measurement of the storage being used? It's counting previously-deleted files (that have been deleted from the trash also) against my limit. Thank you!
Evan Peck
Hi Evan,
Welcome to Box Community and glad to help!
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
