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Question

Please run script to fix storage measurement

  • May 23, 2025
  • 2 replies
  • 21 views
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Dear Box Support,

Hello.  Can you please run the script on my account that gets an updated measurement of the storage being used?  It's counting previously-deleted files (that have been deleted from the trash also) against my limit.  Thank you!

Evan Peck

    2 replies

    C
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    Hi there,

    Welcome to the Box Community!

    Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected.

    Let me know if you have any further questions.

    Thanks!

    C
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    Aira,

    Thank you!

    Evan Peck

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