Skip to main content
Question

Please Reset Space usage

  • May 22, 2025
  • 4 replies
  • 10 views

Forum|alt.badge.img

It is gotten to the point where ~90% of my box usage is unreleased data space.

 

Could you please run the script for resetting the usage?

4 replies

Forum|alt.badge.img

Hi Trscroggs, 

Welcome to the Box Community, I'm happy to help!

I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the correct storage size available in your Box.

Feel free to write back in if you have any questions for me!

Best regards,


Forum|alt.badge.img

Hi! Same here, can you please run the script on my BOX account, too?
BR
Martin


Forum|alt.badge.img

Same here.   Box guys please help fixing it.


Forum|alt.badge.img

Hello!

I have the same problem? Could you reset my space usage?

Thank you in advance.