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Question

Please reset my storage calculation

  • May 22, 2025
  • 1 reply
  • 17 views

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Hello, I'd like for the support team to please run the script that resets my storage calculation; there seems to be an error on my end. Thanks!

1 reply

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Hi there, 

Welcome to the Box Community! 

I've cleared your storage and it should be updated on your end now. You may check this article as to why this issue happens: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks!