Question

Please reset my file count and storage use

Please run your script to reset my image counts and so that I can reclaim my storage back. I can't believe how long this problem has been ongoing.

Thanks

Hi Michelle,

Welcome to the Box Community, I'm happy to help!

I went ahead and ran a script that will recount all of the files and how much storage is being used in your account.

You should now see the correct storage size available in your Box.

Let us know if you have any questions!

Best,

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