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Question

Please downgrade my plan

  • May 22, 2025
  • 1 reply
  • 20 views

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Please downgrade my plan to a free plan. I do not see where to do this. It should be easier to find this.

1 reply

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Hi Moses,

Welcome to the Box Community!

This would be best addressed by our Cancellations Team at cancel@box.com.   
 
Please check this helpful article from our Box Product Support page about "Cancelling your Box Account".
 
Best,