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Question

Please disable the 2-step verification function

  • May 23, 2025
  • 1 reply
  • 13 views

Forum|alt.badge.img

Please help me access Box.com.

I am unable to log into an account I previously created with my company email address.

This is because the code is being sent to a cell phone that I do not own.

Thank you in advance for your help.

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to the Box Community! 

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

Thanks!