I only have 13.7GB of data in my Box account, but Box says I have used 19.4GB of the space!
I checked the trash and it was empty. What is the problem? Why it used storage is way off?
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Hi Fariz,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Should you experience the same issue in the future, please let us know
Thanks for posting!
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