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Question

Please correct my total storage size used

  • May 27, 2025
  • 2 replies
  • 6 views

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Good Morning,

I can no longer upload due to having reached the max storage size even after deleting 60% percent of the contents. Could you please run the script to correct my total storage size used.

Thank you in advance.

 

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hello Rona,

It's all good now. You're the best and thank you!