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I would like to close my account, delete this log in, and have the company purge all of my personal data.


There is no option anywhere in the account settings or any other method. This seems to be a widespread issue for many others as well. 


Hi there,


Welcome to Box Community and glad to assist! 


Note


You cannot cancel an individual (personal, free) account. You can only delete it.



  1. Click your account avatar in the upper right, and then select Account Settings.

  2. In the Account Details section, click Permanently Delete Account.

  3. Click Okay to confirm and complete the process.

Deletion will not happen immediately, but will take a short amount of time.


Hope it helps!

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