Question

Please clear my folder capacity

Forum|Forum|5 months ago
May 27, 2025
1 reply
7 views

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community-manager
Box Employee
34738 replies

My folder that is named All Files has no files. But my folder says 「121.0 MB/10.0 GB used」.

Please clear my folder capacity. Then make my folder「0 MB/10.0 GB used」.

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community-manager
Author
Box Employee
34738 replies
Forum|Forum|5 months ago
May 27, 2025

Hi there,

Welcome to Box Community!

To help address the issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

Thanks for posting!