As seen in the community discussions, we seem to be experiencing the same problem with deleting files to make more space, but we continue to be told storage has been exceeded. I believe we need to ask Box to run a script to sort this problem for us? Many thanks in advance.
Question
Please can you run a script to reset storage?
26664441727 thanks for the post, this is more appropriate to our support forum, I've tagged you on the response there. https://support.box.com/hc/en-us/community/posts/15590570326675-Please-run-script-to-reset-storage?page=1#community_comment_20348867637267
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