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Question

Plan cancellation and Refund application

  • May 27, 2025
  • 1 reply
  • 76 views
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I just applied to upgrade from personal to Business plan. However, I would like to re-select the other Plan. Is that possible for you to delete my application and refund the payment, so that I can re-select the Plan?

Thank you.

    1 reply

    C
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    Hi Maureen, 

    Welcome to Box community!

    To assist you with your cancellation request, please contact our Cancellation's team directly at cancel@box.com.

    Thanks for posting! 

    Best,
    Ann

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