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Question

Plan cancellation and Refund application

  • May 27, 2025
  • 1 reply
  • 12 views

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I just applied to upgrade from personal to Business plan. However, I would like to re-select the other Plan. Is that possible for you to delete my application and refund the payment, so that I can re-select the Plan?

Thank you.

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Maureen, 

Welcome to Box community!

To assist you with your cancellation request, please contact our Cancellation's team directly at cancel@box.com.

Thanks for posting! 

Best,
Ann