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Question

Phone number not working

  • May 22, 2025
  • 2 replies
  • 13 views

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Hi,

 

I have been invited to box by my employer. I go to step 1 of the verification system and the system does not do anything when I put my phone number in. 

2 replies

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Hi Kris,

Welcome to the Box Community! 
 
I'm sorry for the confusion. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
Please check your email for updates. 
 
Best, 

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Similar situation where I put my number in the two step verification SMS section but when press continue, it says it has no record of my number. Don't know