Hey! I am trying to add my phone number to my account for 2FA and it says it's invalid? I've double checked the country code/number and it's definitely correct.
Thanks!
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Hi JJ,
Welcome to Box Community and glad to help!
You may run these troubleshooting steps to fix the issue.
- Please ensure your web browser is the latest version of Chrome, Firefox, Safari, or Edge
- Try clearing your browser's cache. If this does not resolve your issue, please proceed to the next step.
- Verify that you are using one of our recommended operating systems.
- Please try setting up your 2FA again.
Hope it works!
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