Skip to main content

My other account has 2FA enabled but I changed my phone number this summer.
It seems my only option is getting support here.


Thank you.

Hi there, 


Welcome to the Box Community!

 

This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Support on your behalf.

 

You should be receiving an email confirmation shortly.

 

Please come back and let us know how things go with support!

Hello there. i changed my number and contacted you but my problem was not solved. please mail to [personal information--redacted] here.

hello!
same problem, i can't acces 2fa, because i changed my phone numbert.


so, i can not log in succesfully. please, contact me at my registetred email: [personal information--redacted]

hi, I also changed my number to my account, and I can't receive the code for 2FA anymore, please help thanks

Reply


Terms & ConditionsCookie settings