my colleague change her phone number and now she can't get code for 2FA or can't log in to box.com e-mai <personal information-redacted>
Hi Kaewkawee,
Welcome to Box Community and glad to assist!
Due to security reasons, any login related issues should be addressed with the affected user. At this rate, please have your colleague to create his ticket and contact Box Support.
Thanks for posting!
my colleague can't log in to box.com create a ticket due to didn't get a verification code (the code was send to previous phone number which didn't use)
How can you help us? thanks
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.