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Phone # Changed, Can't 2FA

  • May 23, 2025
  • 1 reply
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My account has 2FA enabled, but my number has  changed and I can no longer log in. Please help ASAP! Thanks.

1 reply

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Hi Natasha, 

Welcome to Box Community and glad to assist! 

I have created a new case and a member of our team will be in touch. Please keep an eye out. 

Thanks for posting!