Skip to main content
Question

Phone # Changed, Can't 2FA

  • May 23, 2025
  • 1 reply
  • 70 views
Forum|alt.badge.img

My account has 2FA enabled, but my number has  changed and I can no longer log in. Please help ASAP! Thanks.

    1 reply

    Forum|alt.badge.img

    Hi Natasha, 

    Welcome to Box Community and glad to assist! 

    I have created a new case and a member of our team will be in touch. Please keep an eye out. 

    Thanks for posting! 

    Terms of ServiceAccessibility statement