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Question

Perte code Authenticator

  • May 23, 2025
  • 1 reply
  • 11 views

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Hello, I can't find my authentication code. I can't reset it. As a result, I can no longer connect to my Box account. I need help from support so I can reset.

1 reply

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Hi, 

Welcome to the Box Community!

This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

Thanks for posting!

Best,
Ann