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Question

Personal Free plan, maximum 20GB?

  • May 22, 2025
  • 2 replies
  • 15 views

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My account is on the Personal Free plan, but the maximum capacity is 20GB, what does that mean?

2 replies

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Hi Kazuhito, 

Welcome to the Box Community, I'm happy to help!

Our Personal Free Box users are allowed up to 10GB of standard storage space.

Typically, when a personal user's storage is higher than the standard storage offered, it's likely that the email you used received a promotional offer. 

Regards,


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I see. I mean, I'm lucky. I hadn't read the email very well, but how long will this luck last? One year? Can you tell me in advance when it's over? Sorry for asking so many questions.