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Question

Personal Box ios app. Trash/Delete option missing.

  • May 23, 2025
  • 1 reply
  • 8 views

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I downloaded a single pdf (not a folder) on my iphone from a publicly shared Box & now can't delete it. I read how to delete a folder. Of no help since 'trash' and/or 'delete' are missing: they're not just grayed out. What's wrong and how do I fix this?

1 reply

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Hi there, 

Welcome to Box Community and glad to help! 

Just for context, are you deleting your file through Box for iOS or the Box website

We'd love to further assist!