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I have a personal box account(free). i have been using it for years. TOday I was added to an enterprise account. I have been locked out of all the files. I have been using to share files with clients. Now it appears they have been added as collaborators to the enterprise account. Potentially giving them access to another clients account.


I cannot upload new personal files to my area.


Please Help

Hi Antony,


Welcome to Box Community and glad to assist!


I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 


Thanks for posting! 


Still Know Ticket Sent to me Any  update.   This is potentially a data breech of confidential data. In breach of your 27001 Procedures


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